We do not take returns at this time. There are a couples reasons for this including: everything is made to order and most items have custom options which make them unique for the purchaser.
We thank you for ordering from a small business by offering free standard shipping on orders over $100. Shipping is automatically discounted at check out.
All one of one/recycled items are made before hand, while all new items are made-to-order to eliminate waste. Please allow for 10-25 business days to make your item + 3 business days for shipping. Please note this is an estimated time frame and the item could take more or less time to ship.
If you are going to a festival or event and need the item by that date, please utilize the text box at the end of checkout to specify the date you need your item and/or the festival you are attending. If you know the date you are leaving for the festival please specify that date. Whether the date falls within the 5-20 business day estimated processing time or farther out, please let us know if you have plans to wear the item to a specific event. The processing time is an estimate and not a guarantee so the more information we have on our end the better. Most of the time the deadline of your event can be met as that information is relayed at the time of your order.
Some items can be made custom beyond the options available on the website at our discression Please DM us on Instagram (@sobutterflyclothing) to inquire about a custom order. Mixing and matching styles and custom colors for your perfect festival fit are welcome.
So Butterfly is intended to be inclusive of all sizes. If we do not carry your size DM us on Instagram (@sobutterflyclothing) so we can if we can special order the size you need.
Wash cold/inside out, dry low/inside out or hang dry. Your item will have more longevity if it is hang dried. If the item is hand dyed be sure to wash separately from your other clothes for the first few washes.
If you want to secure rhinestones even more: heat an iron to 330 degrees F and apply pressure with your bodyweight for 30 seconds on top of the rhinestones. Repeat if necessary.
